What is your favorite book on sales? Tell us by clicking on our Feedback page.

Randolph Sterling, Inc. is a corporation which specializes in strategic business development consulting for small, medium and large businesses and for individuals.

           Richard Burghgraef             President and CEO

           Lisa Pickens                        Manager of Outsourced Sales and

                                                      SAM Group Membership Manager

           Sandy Sinopoli                   Accounting Manager

           Victor Mule                         Sales Consultant  Chicago office

           Penn Shore                         Sales Consultant  Raleigh office

Richard Burghgraef is the President of Randolph Sterling, Inc. He has over 15 years experience as a sales account executive, sales manager, sales consultant, operations director and employment services professional, working with individuals as well as small, mid-sized and large businesses including Pfizer, Schering Plough, Seton Hall University, KSR Fasteners, Inc., Carlson Wagonlit, Milmour, Alliance for Affordable Insurance, Elite Staffing, and Howard Johnson Hotels. He holds a Bachelor of Business Administration Degree in Marketing from Pace University’s Lubin School of Business.

Mr. Burghgraef is also an avid fan of baseball, which he says helped him in sales because, “In baseball, you fail 7 out of 10 times and you go to the Hall of Fame. In sales, you work with a lot of rejection as well, especially if your sale involves a lot of cold calling, as mine have in the past. Much like the ballplayer who goes up to bat every time understanding that the odds are not in his favor but still knowing he is going to get a hit, the sales professional goes into every call understanding that there are a million reasons not to buy, but knowing that he is going to make the sale.”

Mr. Burghgraef is involved in several networking, community and business groups, serving:

	Treasurer, Board of Directors, Deerfield, Bannockburn, Riverwoods Chamber of Commerce
	Chairman, Ambassadors Committee, DBR Chamber of Commerce
	1st Vice President, Board of Directors, Niles Chamber of Commerce
	Chairman, Marketing Committee, Niles Chamber of Commerce
	Chairman, Golf Committee 2008, Niles Chamber of Commerce
	Chariman, Night of Roses Committee 2009, Niles Chamber of Commerce
	Board of Advisors, Optimal Level Center for Professional Development
	Past President of the Niles & Morton Grove Chamber of Commerce’s Business and Consumer Resources networking and leads group
	President of the Chicagoland Small Business Forum
	Vice President of the Northshore Networkers networking group.

Click here to connect with CEO and president Rich Burghgraef on

Lisa Pickens is Manager of Outsourced Sales and SAM Group Membership Manager for Randolph Sterling, Inc. She has over 10 years of sales experience as a sales account executive and manager, specializing in mid-sized and large corporations coast to coast, including Million Dollar Round Table, IRI, Laurens Restoration, Zender Enterprises, and Injury Prevention Technologies.

“Continuing to cultivate new client relationships is the lifeblood of any company,” Mrs. Pickens states when speaking about the Outsourced Sales Department. “I really enjoy working with our clients to help them to find the right combination of customer service, personal attention, and client focused communication to build relationships with their ideal prospects."

As for the SAM Peer Advisory Groups, Lisa says, “A successful sales force not only helps to communicate the company's message in a positive way, but also facilitates problem solving to retain a high level of customer satisfaction, which leads to repeat business. By helping to get sales and marketing professionals working together and sharing ideas, we assist in not only their growth but in raising the value of the entire sales and marketing industry.”

Penn Shore is a Sales Consultant for Randolph Sterling's North Carolina Office. Penn is active in leadership roles in numerous civic, academic, and community organizations. He served as:

	Head of the Alumni Advisory Group for the Sigma Alpha Epsilon chapter at NC State University. 2004-2007
	Chairman of the Advisory Board for the Entrepreneurial Education Initiative at the School of Management, N.C. State University in 2006
	President of the Rotary Club of the Capital City. 2006-2007
	President of Business Clubs of the Triangle, a business relationship building organization. 206-Present

"My goal is to help our clients grow their reach in the business community,  states Shore. "We allow them to take advantage of meeting executive level professionals with prospects they want to do business with and the people those prospects know."

Penn is a 1981 graduate of N.C. State University, is married to the former Elizabeth Worsley, has two children, Toler (21), a junior at N.C. State and Campbell, 16, a junior at J.T. Hoggard High School in Wilmington, N.C.

“My region had the lowest revenue production and highest turnover rate in the company, but after working with Randolph Sterling all of my sales reps made their quota and five won sales awards.”

-Nick Charles, Regional Sales Manager, KSR Fasteners, Inc.

1) Trust your hopes, not your fears.

2) The biggest mistake you can make is to be afraid of making one.

3) If you want respect, have self-respect and give respect.

4) Expect today to be a great day.

5) Always finish what you start.