A Failure to Plan a Trade Show Is a Plan to Fail a Trade Show

03.18.2012

Okay so we’re borrowing a phrase to make a point but it’s true. If the goal is to just be there or to “wow the audience” with the best giveaways you are missing the point!

Investing and truly getting ROI starts and stops with a successful plan. Like most things, careful planning, timing, resources, and budget all play a part in a successful trade show. Here is a closer look at those components:

Timing: Companies that don’t properly plan often will try and force their way into an event/exhibit, overlooking who will be attending and who will be exhibiting. Fundamentally, this directly leads to the wrong target audience and ultimately a total waste of time, resources, and budget.

Location: Did you ever sit behind a support beam at Fenway Park better known as “Obstructed Seating”? I have when my friends and I walked up ten minutes before the first pitch and got what was available. Don’t use this strategy to book your exhibit at your next trade show. Rest assured you will find you and your crew will be setting up in a dark corner, a dead end aisle, or next to the annoying life insurance guy for the next three or four days.

Match your product or services with a more than adequate staff: This means if your product requires in depth knowledge and expertise, your staff should be trained to at least engage with your target audience and “shuffle along” those who just stopped for free giveaways. Ideally, you would also want to have at least one expert on-site, someone who can build instant credibility and make a great first impression by being able to answer the tough questions.

Wow Factor: If you sit around and decide your exhibit is going to consist of “Pipe and Drape,” you better have an iron clad plan to succeed.

Here’s the real WOW Factor to a successful trade show plan: hire an outside firm to:

  • Warm up your prospects
  • Have pre-set appointments booked and confirmed
  • Ask attendees to fill out a brief survey
  • Educate while making the trade show experience fun!
  • Follow-up! Follow up! Follow up!

The key is to talk to and identify hot prospects, that is prospects who have the authority to influence buying decisions for their company. That’s the real return on your investment. Every company should come away with a tangible treasure chest of new prospects and leads! Anything short of that and you’re just spinning your wheels. So if I could ask, do you have a TREASURE CHEST of new leads from your last trade show? I bet I know the answer…

“See You in September”

09.06.2011

See You in September” is a song written by Sid Wayne and Sherman Edwards in 1959. It was a Top 30 hit that summer as first recorded by the Tempos, then reached the #3 spot when remade by the Happenings in 1966.

Ah, September. A time when the weather cools and opportunities seem to increase for hungry salespeople.

Many salespeople say that September is crunch time between a summer of early Friday hours and a holiday season where “nobody gets anything done” (those who have been reading this for a while know how I feel about that one!). It has been a very busy year at Randolph Sterling so far, but being just a couple of days into the first of the “—ber” months, the last part of the year seems to be shaping up to be quite positive.

Our inside sales division is humming as we continue to work with more and more clients who understand the value of developing relationships. We see some groups who have condensed territories and now their salespeople have more prospects to call than they have time to talk to. Others find it easier to outsource the inside sales process to our team (complete with management and reporting) than to have to handle it on their own. Still more have been bringing us in to clean up their databases and/or follow up on leads from trade shows.

September is a big month for our sales management division too. We see a lot of projects this time of year where we are helping companies determine the changes they are going to make in sales procedures for the coming year. One thing has been certain lately on this end…whether they are a company who has been experiencing great growth or one who is going through changes, nobody is standing pat.

Another great thing for our clients happening in September is that we are hoping to complete the contract to be a reseller for salesforce.com, so we can offer our clients one more way to better serve their clients and prospects.

One thing is for sure, we certainly do not stand still here at Randolph Sterling, Inc. We hope to see you and all in September and help your sales grow!

April, My Favorite Month of the Year

04.07.2011

April is my favorite month of the year. Spring is finally in the air (and hopefully the snow is finished for Chicago), baseball season has started, we’ve had our first softball practice of the spring, and there are two very important birthdays coming up: mine and Randolph Sterling, Inc.’s.

My long time friends will tell you that I generally begin celebrating my birthday sometime around April 1 (even though it is not until the 25th) so as much as I act like a 5 year old when it comes to my own birthday, I think I am even more excited about the company’s birthday.

On April 22, 2003, I officially incorporated Randolph Sterling, Inc. Back then, it was just me and an idea that I could help some local Chicagoland companies by acting as a part time sales manager, although I had always had the idea that I could grow the company into something more than that, which is one of the reasons why the company is named Randolph Sterling, Inc. and not Rich Burghgraef Incorporated (although as a baseball fan, I guess I could have called us RBI).

Our goal has always been to help our clients grow. Over the years, we have added additional people, additional offices, and additional services to be able to help more companies in more ways. We still provide sales management services which include the work I originally did when the company first started out, but we now do so much more including:

Thank you to our clients, friends, and supporters for eight great years, we look forward to many many more helping you grow because right from the beginning one thing has remained constant—YOUR SUCCESS IS OUR BUSINESS!