A Failure to Plan a Trade Show Is a Plan to Fail a Trade Show

03.18.2012

Okay so we’re borrowing a phrase to make a point but it’s true. If the goal is to just be there or to “wow the audience” with the best giveaways you are missing the point!

Investing and truly getting ROI starts and stops with a successful plan. Like most things, careful planning, timing, resources, and budget all play a part in a successful trade show. Here is a closer look at those components:

Timing: Companies that don’t properly plan often will try and force their way into an event/exhibit, overlooking who will be attending and who will be exhibiting. Fundamentally, this directly leads to the wrong target audience and ultimately a total waste of time, resources, and budget.

Location: Did you ever sit behind a support beam at Fenway Park better known as “Obstructed Seating”? I have when my friends and I walked up ten minutes before the first pitch and got what was available. Don’t use this strategy to book your exhibit at your next trade show. Rest assured you will find you and your crew will be setting up in a dark corner, a dead end aisle, or next to the annoying life insurance guy for the next three or four days.

Match your product or services with a more than adequate staff: This means if your product requires in depth knowledge and expertise, your staff should be trained to at least engage with your target audience and “shuffle along” those who just stopped for free giveaways. Ideally, you would also want to have at least one expert on-site, someone who can build instant credibility and make a great first impression by being able to answer the tough questions.

Wow Factor: If you sit around and decide your exhibit is going to consist of “Pipe and Drape,” you better have an iron clad plan to succeed.

Here’s the real WOW Factor to a successful trade show plan: hire an outside firm to:

  • Warm up your prospects
  • Have pre-set appointments booked and confirmed
  • Ask attendees to fill out a brief survey
  • Educate while making the trade show experience fun!
  • Follow-up! Follow up! Follow up!

The key is to talk to and identify hot prospects, that is prospects who have the authority to influence buying decisions for their company. That’s the real return on your investment. Every company should come away with a tangible treasure chest of new prospects and leads! Anything short of that and you’re just spinning your wheels. So if I could ask, do you have a TREASURE CHEST of new leads from your last trade show? I bet I know the answer…

To Outsource or Not To Outsource? That Is the Question…

01.18.2012

What is outsourcing? You hear about it all the time from talking heads on the news, but do you really know what it is? I consider outsourcing to be something that can be part of a key strategic move, if done correctly and with a well defined business objective. More specifically, I define outsourcing as a cost effective way to hire an outside firm to handle support services, manufacturing, sales, engineering, or any number of other tasks. Truth be told, there is no limit of verticles supported by the outsourcing model in 2012 and beyond. More and more companies have turned to “specialists” while maintaining their company’s core competencies.

Does your company outsource? For many people, the quick answer is no, but upon further review, the guy who just came to fix your computer, some of the staff working with your CFO to prepare yearend tax documentation, and/or the team working with your sales team to develop and cultivate new leads could very well not be an employee of your company but a member of the outsourced team.

So why do teams decide to outsource vs just hiring their own people?

I was reading a book about Steve Jobs that stated that his goal was to never have more than 100 people working on the Macintosh team. He joked that it was because he couldn’t remember the names of more than 100 people at a time, but the reality was that he wanted the right people on the job doing the right things. By working with an outsourcing firm, you gain the benefit of working with someone who can fill a specific need, all of whom have been pre-qualified, trained, tested, and are available.  Many of these people work assignments long term while others may be brought in for special projects. It can be especially valuable if a company goes through peaks and valleys or seasonal variations during their sales cycle. Outsourcing, by definition, makes a great impact through its scalability alone.

In addition to hiring the right person for the right job, companies who outsource avoid expensive premiums and other costs of doing business such as employee benefits, skyrocketing health and dental insurance, holiday pay, and payroll taxes. Drawbacks to outsourcing can be minimized very easily with shared goals and objectives, communication channels and the secret to all business relationships : ACCOUNTABILITY!

So, choose your partner wisely. It very well could be the best decision you and your business has ever made.

Are You Tying Goals to Your New Year’s Resolutions?

12.19.2011

From CEO to CIO, from Cashier to Financier, December is here! It’s time to start thinking about our New Year’s Resolutions. I’m setting out to get in better shape, hit the corporate bonus and be a better person, father, husband and friend. Resolutions can be a key motivator to me but I often find them too vague. This year, I’m determined to tie specific GOALS to all of them. Goals are the catalyst to map or navigate us through hard work and the personal journey we set out on.

Goals should be attainable and measurable, I’m keeping them simple yet difficult to reach. Goals should push you beyond your comfort zone!

There are several categories I always look to improve on. For instance my career, education, family life, finances, physical health, community service, and, last but not least, my fleeting but important social life :)

It’s can be a little overwhelming, but I try to remember to crawl before I walk. I know that if I hit my goals along the way it will be a full sprint to the finish line. I’ve got a large 2012 calendar. I’m marking every week, month, quarter I attain my goals. If I get behind I will reevaluate my actions and game plan. In the end it’s being accountable to the company, my family and maybe more importantly myself.

Through smart, hard and consistent work let’s strive to reach our goals for 2012. When we do, I’m celebrating!

Bigger things are right around the corner!

Merry Christmas, Happy Holidays/Hanukkah/Kwanzaa and here’s to a great New Year!