A Time to Give Thanks

11.06.2011

Welcome to November and our monthly newsletter everyone.  November, unfortunately, gets a bad rap. October has cooling temperatures and changing leaves. December has the holiday season. But what is November left with? Having to rake up the leaves that fell to the ground and are now brown, a “Guns N Roses” song, the end of daylight savings time (did you remember to change your clocks on November 6?), a turkey, the first month of many where snow can be in the forecast every day in areas like Chicago, New York, and Boston, and no baseball for several months.

November is, of course, the time where we most remember to give thanks—even if it is in between bites of turkey or between halves of a Lions or Cowboys game. We all get busy and forget to say thank you, but in November, we seem to find the time.

I want to say thanks to our clients for allowing us to serve you and assist in your growth, but I also want to take time to thank some of the members of our internal team for helping us continue to grow:

Lisa Pickens: Many of you know Lisa quite well, either from your direct conversations with her or from seeing her name on the reports you receive from us. Lisa left us a few weeks back to pursue other opportunities but we certainly would not be where we are today without her hard work, dedication, knowledge, and passion for making RS a better place for our clients and employees. Her friendship is missed as well as I can’t call and bother her quite as much now as I could when she was working for us!

Jolene Pratt: We were lucky enough to be recommended to Jolene a few months ago and am really excited about the direction she is taking not just the inside team she manages, but the whole company. She started to take over some of Lisa’s responsibilities so Lisa could focus on different areas of the business and Jolene really has brought some new and great ideas to the table for us to get ourselves to the next level. Thanks to Jolene, I need to get less involved in some aspects of operations and marketing and can focus more on the areas I love, sales and how we can help more clients.

Wayne Sutherland: I don’t want to make either of us feel old, but Wayne and I worked together in the staffing industry before iPhone apps, back in a day when we all thought the world was going to end once a clock struck midnight on New Year’s Eve 1999. Wayne just started with us last month, but I thank him for bringing to Randolph Sterling not only some very strong sales experience and ability to close deals, but being from the Boston area, he also gives us additional coverage and the ability to assist more clients on a national level out of the northeast.

I mentioned our clients, but in this time of thanks, I think it bears repeating. We appreciate very much the opportunity to work with you every day and to help your business grow. We look forward to continuing to assist you for many years to come.

The Luck of the Irish or the Luck of Having Lisa Pickens and a Strong Sales Team?

03.09.2011

With St. Patrick’s Day just around the corner I tend to hear a lot this time of year about “The Luck Of The Irish!” I never thought that it was the 1/4 of me that is Irish that made me particularly lucky, and not specifically during March. I had thought it was hard and smart work.

Trust me, I have had my share of good luck as well as bad. One of the strokes of good luck for Randolph Sterling was hiring our inside sales manager, Lisa Pickens almost 6 years ago. Lisa is an incredibly valuable member of the team who not only does a fantastic job with the clients she works with directly, but has also helped us to find some other very talented members of our team, as well as manage them so they continue to grow.

The running joke in the office is that no matter what opportunity comes up, Lisa has experience in that industry. Between having a varied work experience before joining Randolph Sterling (ask her one day about her days as a professional billiards player) and having the opportunity to work on so many projects for us over the past 6 years, she brings so much to the table both for the team at Randolph Sterling and for our clients.

Lisa has been so successful in working with clients that many times she is requested specifically to work on their project. Unfortunately, she can only work so many hours in a day so we can’t always accommodate that request. The bright side of that is that Lisa is also an accomplished manager and has done a fantastic job in showing the rest of the staff the “Randolph Sterling Way.” We found this to be just as effective and a lot less expensive than investing in human cloning!

Holiday Stories: Lisa Pickens Searches for Santa

12.13.2010

One of my most vivid memories from childhood Christmases is the long hallway from my bedroom to the family room. Now I know this seems like a strange thing to remember, however I spent many a Christmas crawling along that shag green carpet trying to get up enough nerve to see if Santa Clause really existed.

I would wake up and think I heard Santa’s sleigh and elves in the family room. I could swear that I heard them talking. I’d put on my fuzzy Strawberry Shortcake slippers and matching robe and tip toe to the bedroom door. Just reaching for the knob would make my heart pound so hard in my chest I thought for sure it would explode. If Santa was real and he caught me I would have doomed myself to a Christmas without toys, without the beloved Simon game I wanted so badly, and without a lime green bean bag chair that I had to have because Mary Hugulet had one. Ugh……….

I would inch ever so slowly on hands and knees down the hallway.  Paying close attention to the spots in the hallway that creaked. I knew where these were because I scoped them out the day ahead, ingenious little thing I was. Sometimes I would get as close as I could to the wall knowing that at any moment an elf might peek around the corner and spot me so I hoped I would blend into my mothers gaudy wallpaper.  It would seem like forever and beads of sweat would start to form on my forehead from the warmth of my matching slipper/robe set. The dilemma was…..keep going or give up and head back to my room to cool off. Ever so diligent, I would forge on until the last foot or so of hallway. Here is where I always sat, motionless, listening to the voices………..Finally I would get scared and scurry back to my room. Destined to wait another year to try my adventure again.

Needless to say I found out years later that those voices were those of my dad and older brothers trying desperately to figure out how to put together all those much anticipated toys. To all the dads and brothers out there, Merry Christmas and thanks for putting together our doll houses, bicycles, and other toys.