What is Your Business Strategy: You Do Have One, Right? (Part 1)

04.09.2012

So, what is your business strategy? You do have a strategy, right?

Can your business succeed without a business strategy?

I wouldn’t suggest running your business without some kind of strategy or plan. Just going from one tactic to another, testing the waters to see what might work probably isn’t the best routine for a successful business. This is more like standing in the middle of a forest, walking a few steps in one direction, only seeing more trees and switching to another direction. You may eventually get out, but how do you get where you wanted to go?

What do you think of when you think of a business strategy? I think of a good leadership team, supported by a great sales team supported by an excellent marketing team, making the company as a whole the best in its industry!

What kind of tools do you think need to be in place to have a great business strategy? I think of all the tools a great company has to bring to the table. (I know you are looking for more…read on!)

As we all know, the economy we are in brings business conditions that change fairly quickly and at times we need to go into survival mode and change our business strategy to bring in more sales. So what do we do? Advertise? Cut prices? Well, maybe you don’t have to do either. Have you ever really thought about what you are offering and who you are trying to sell to?

Here some questions you might want to ask yourself:

  • What are you the best in the world at?
  • Who is your market niche?
  • How are you trying to sell to them?
  • What do they know about you?
  • What is your brand telling others about you?
  • What is your online reputation?
  • Do you, your product, your company, and your offerings stand out from the crowd?
  • Are you and your offerings unique?
  • You may think you are unique, but do others?

We at Randolph Sterling have been revisiting our own business strategy. You see, we are unique in our offerings, but, just as I ask above, we at least we think we are. The question is though, do others? Well, we are currently working on our brand and messaging. Making sure we are targeting the right market, paying attention to our online reputation and ensuring our market niche knows we are unique in our offerings as it will come across in our brand and messaging. We are very excited as we have had clients and prospects ask us to provide them with services beyond what we have been advertising. We are excited as we begin to pull this information together to share with you in the near future (you know once we get our brand down). As we have started our process, we would like to share with you the strategy we have put together in deciding what additional services to offer.

Since we don’t corner the market on good ideas, I’d like to mention that Harvard Business Review is a good resource on strategy too.

The only problem though is you have to buy their books. Using us as a guinea pig might be a great starting point for now! In the coming weeks, we will be discussing different areas of a business strategy by discussing your market niche, your brand, online reputation, and the uniqueness of your offerings. We have uncovered some very interesting things about our company and think you may do the same.

Nine Years and Going Strong: Happy Birthday Randolph Sterling!

04.04.2012

Welcome to our April newsletter. April is my favorite month of the year, not only because spring has sprung but also because of two birthdays, mine and Randolph Sterling’s.

Randolph Sterling celebrates its nine year Anniversary on April 22nd (three days before my birthday, for those of you sending cards and presents). Please indulge me a bit, while I take a quick stroll down memory lane.

The Randolph Sterling story starts as far back as high school for me. I remember riding my bicycle around town with my friend Christopher Wolf, the two of us discussing how much fun it would be to have a business where we helped the businesses around town with their sales and marketing efforts. While Radburn Cleaners and Baskin Robins never actually became our clients, I kept the idea in the back of my mind as I worked through school as a Marketing Management major and into my career, first in market research and later in sales.

Over the years I have had a variety of different managers that I learned from…some what to do and some what not to do. My dad has been an influence on me as well given that he has been in sales for a good part of his work career and was always willing to offer advice. However, it was back at the end of 2001 when I really started to put the wheels in motion for what we all know today as Randolph Sterling (Incorporated April 22, 2003). When I started Randolph Sterling it was a small consulting company that would provide sales management services to growing companies that did not have a sales manager. During my start-up stages, I figured if one of those companies wanted to hire me as a sales manager, I would certainly consider it.

Over the years, we have added services to complement our sales management programs, some of which came along accidentally but at the right time! Our largest area of the business, our outsourced sales services, came about as a result of working with a company that asked us to put together and manage a sales program for them, although they never followed it. One day I met with them and out of frustration said, “You have us come in every week and each time we discuss getting out and finding new business. Each time you tell me you haven’t done anything. Instead of paying us to ask the question, why not pay us to do it for you?” Just like that, they said yes! Our new mission was to then go out and find great salespeople to provide the service!

It has been a fun ride for us so far. Our intention is only to continue to grow and help our clients grow along with us by adding more services to help provide stronger outsourced systems for our clients. This year alone we have expanded to in Boston and LA in addition to our successful Chicago and Raleigh locations, making it even easier to work with clients throughout the country who range across the business spectrum from funded startups building sales teams to established companies looking to give theirs a stronger competitive advantage.

Happy Birthday, Randolph Sterling, Inc.!

Are You Offering Something Great, But Wondering Why No One Knows about It?

01.16.2012

Do you have a great product or service everyone wants? Can you offer your product or service at a fair market price?

Now, if only people knew about what you are offering. Of course there is the whole marketing side of things which is very important and plays a big role in the success of your business, but what about the sales side? How is your marketing team complimenting your sales team? Are your sales people using any marketing concepts to sell your product or service? Perhaps you are saying – what sales and marketing team?

So far you know you have a great product or service and you know you are not going to put it in the hands of just anyone. You need someone who can funnel through the right sales channels for you. Let’s call them the “subject matter expert”.

Once all your marketing has been put to the test and it seems to be working, who is at the end of the sales and marketing funnel for your company? Once you have someone interested, is it the sales experience that will really make your customer want to buy? You bet it is! Having a salesperson, or “subject matter expert,” who understands what someone experiences when they buy from you will allow you to put the right sales channel and experience in place, and, if done properly, this will increase your sales tremendously.

Think about yourself as a consumer and see if you feel if this rings true.