Networking, A Few Simple Ideas

11.30.2011

About two months ago I decided to conduct a quick study on how people approached a popular networking event. Knowing some of the participants as prospects, co-workers and competitors I felt like it was well worth my time to see how I can further educate myself on “working the room.” I first focused on the participants who looked like they would rather be home cleaning out their closets or preparing their taxes. I saw and knew a “Director of Sales” who clearly did her time, made an appearance, had a glass of wine, and chalked it to an activity she could document on her weekly report….I next witnessed one of the most successful owners in the industry; truth be told he was a bit obnoxious but clearly was on a mission to provide his staff with a list of prospects and/or leads to follow up on later that week or within the next ten days. As in life, in business we have to put our own spin on things. Networking is no different. Be true to yourself. Be consistent. Be honest. And have a plan. Here’s some ideas to implement the next time you go out, but remember, have fun with them!

First, don’t go in cold. Research who’s going to be there. Have a wish list of meet and greets. Next travel and dress professionally. Try to wear something to separate yourself without drawing unwanted attention and have your business cards readily available to exchange. Walk in with confidence. Know that you have a valuable service or product to market. Breakfast buffets are a great way to kick off conversations. There’s no pressure, no selling, and they are a sure fire way to engage you in the swing of things. Always maintain eye contact. Don’t focus on name tags; it makes you look shifty and less personable…

Having done your homework, approaching VIPs and guest speakers will prove to supercharge your success rate. Most presenters love to talk about themselves and/or their company. Take advantage of that and listen. Next, make an effort with the “lone wolves” in the crowd. They’ll appreciate your willingness to engage and more often you’ll “connect” with the one on one approach opposed to the social network groups that have formed and find themselves talking more about the latest Boston Championship and less about business and connections.

Looking for an opener…How about a simple “And you are?” or “What is your connection to the event?” said with a smile….Remember the goal is to ask about them first; that way you can control the rest of the conversation. As in baseball, if we can hit on one out of three people we’re going to be successful. Another key component of working the room is enlisting a “mutual acquaintance” for easy conversation and a vote of confidence from the implicit endorsement…

Lastly, put yourself out there as a matchmaker. If you happen to be talking to somebody who you enjoy and see value in their services ask them “How can I help you?”…If you make a honest effort it will pay off in spades. Remember you’re not there to sell, you are there for the right to follow up with a phone call, a cup of coffee, or a meeting. At the end of the day if you get one solid prospect, let me repeat that one solid prospect, it’s well worth it….Networking is all about making friends, enjoy it!!

A Time to Give Thanks

11.06.2011

Welcome to November and our monthly newsletter everyone.  November, unfortunately, gets a bad rap. October has cooling temperatures and changing leaves. December has the holiday season. But what is November left with? Having to rake up the leaves that fell to the ground and are now brown, a “Guns N Roses” song, the end of daylight savings time (did you remember to change your clocks on November 6?), a turkey, the first month of many where snow can be in the forecast every day in areas like Chicago, New York, and Boston, and no baseball for several months.

November is, of course, the time where we most remember to give thanks—even if it is in between bites of turkey or between halves of a Lions or Cowboys game. We all get busy and forget to say thank you, but in November, we seem to find the time.

I want to say thanks to our clients for allowing us to serve you and assist in your growth, but I also want to take time to thank some of the members of our internal team for helping us continue to grow:

Lisa Pickens: Many of you know Lisa quite well, either from your direct conversations with her or from seeing her name on the reports you receive from us. Lisa left us a few weeks back to pursue other opportunities but we certainly would not be where we are today without her hard work, dedication, knowledge, and passion for making RS a better place for our clients and employees. Her friendship is missed as well as I can’t call and bother her quite as much now as I could when she was working for us!

Jolene Pratt: We were lucky enough to be recommended to Jolene a few months ago and am really excited about the direction she is taking not just the inside team she manages, but the whole company. She started to take over some of Lisa’s responsibilities so Lisa could focus on different areas of the business and Jolene really has brought some new and great ideas to the table for us to get ourselves to the next level. Thanks to Jolene, I need to get less involved in some aspects of operations and marketing and can focus more on the areas I love, sales and how we can help more clients.

Wayne Sutherland: I don’t want to make either of us feel old, but Wayne and I worked together in the staffing industry before iPhone apps, back in a day when we all thought the world was going to end once a clock struck midnight on New Year’s Eve 1999. Wayne just started with us last month, but I thank him for bringing to Randolph Sterling not only some very strong sales experience and ability to close deals, but being from the Boston area, he also gives us additional coverage and the ability to assist more clients on a national level out of the northeast.

I mentioned our clients, but in this time of thanks, I think it bears repeating. We appreciate very much the opportunity to work with you every day and to help your business grow. We look forward to continuing to assist you for many years to come.

If You Build It, They Will Not Always Come

06.05.2011

Over the years I have encountered many clients who fell prey to the “Field of Dreams Theory” of “If you build it, they will come.” Now the “it” in this sentence can be practically anything: a new website, a new blog, an e-newsletter, new social media profiles, or simply one’s business itself, or any number of other things. The “they,” of course, is new business. However, many forget the importance of personal interaction with all of these “its.” There may be many ways that the person who may need your product or service can find you, but how do those pathways to you or your website help you make a sale?

In my experience, the best programs combine both marketing (attracting) efforts with sales (finding) efforts. Sometimes it is as simple as one follow up call to the targeted prospect who downloaded a white paper, read an e-report, or visited your website to turn a prospect into a client. Other times it will take those 7, 13, 27, or whatever the latest magic numbers of encounters is (notice, however that the number is getting larger, not smaller) for them to build the confidence they need in you before they will do business with you. But, if at least half of those encounters are back and forth conversation between provider and prospect, that gives you 13.5 opportunities to not only tell your prospect how you solve problems, but to also get a better understanding of what THEIR problems are.

Too often, people use their marketing to tell people just how great they are. Yes, everyone wants to work with someone who is competent but also with someone who will solve THEIR problem. Marketing can help with that, but the only true way you will understand a prospect’s need is for you to directly interact with him.