Third Party Growth Audit and Autopsy Services

Many times as business development professionals we think that everything possible was done to facilitate a sale, only to find that the prospect bought from a competitor. Account executives attempt to find out why, but can’t get an answer from their prospects. With Randolph Sterling, Inc.’s Sales Growth Audit & Autopsy Service, you can have our team contact your prospect up to 10 times to find out why they decided to use the competition, then report back to you and help determine the right course of action.

Our Sales Growth Audit & Autopsy Service can also be used as a customer satisfaction tool. You provide Randolph Sterling, Inc. with a list of current customers, along with pertinent contact and project information. We will meet with you to determine the questions we will ask as well as the priority of the questions. Then Randolph Sterling, Inc. will contact these customers to have them complete a satisfaction survey to find out what they liked about the work you did for them and what they didn’t like. Afterwards, we will report back to you with the results to help plan your next steps.